TRACKING YOUR PACKAGE To track your package, log into "Your Account" and choose an order to review. If a tracking number is available, it will be displayed in the order detail with a link directly to the shipping company. If a tracking number is not available, or the tracking number is not valid when clicking the shipping company link, please fill out the Customer Service Inquiry Form. Our Customer Assistance Center will be happy to assist you in providing the status of your order, including tracking updates (when available from the supplier). .